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4G Dog GPS Pet Tracker Pet Dog Tracker Waterproof Voice Monitor Tracker Sports Step Real-time WiFi Tracking GPS For Cat Free APP

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Important tips:

1. Due to external factors all GPS devices have position
error, so the position provided by this device just for
reference.
2. There may be delays caused by telecom operators at
certain circumstance. Our company doesn’t assume to take responsibility of loss causes by this delay.
Main features:
1.Realtime tracking:
The whereabouts of pets are always in our hands;
2.waterproof:IP67;
3.Smart LED light:It can be automatically turned on and off depending on the intensity of the light;
4.WIFI tracking:
We can locate our pets anywhere.The accuracy of indoor positioning is within 30m;
5.History route playback:
We can log in to the mobile app to check the history of our pets and find out where they like to play;
6.Geo-fence:
We need to set up a safe area to ensure that our pets are not stolen or run far away;
7.Sports step function:
Pets can easily get fat and sick if they don’t exercise. We can use the equipment to understand the daily exercise of the pets, and then we can go to the correct exercise measures;
8.Remote voive monitor:
When the pet is far away from us, we can call our pets back to us through the remote voice function;
9.Looking for pets through ringtones:
Pets are sometimes disobedient, even if we call it remotely, it may not care about us. At this time we can call the device, the ringtone will help us to find a pet;
10.Low battery alarm;
Product specification:
4G-FDD:Band 1/2/3/4/5/7/8/12/20/28A
3G-WCDMA:Band 1/2/5/8
2G-GSM:Band 2/3/5/8
GPS locating time:30sec with cold boot (open sky)
  29sec with warm boot (open sky)
   5sec with hot boot (open sky)
GPS positioning accuracy:5-15m (open sky)
WIFI positioning accuracy:15-100m(Under WIFI range)
Working temperature:-20℃ ~ +60℃
Working humidity:5% ~ 95% RH
Host size:52(L)*42(W)*15(H)mm
Host Net weight: 35g
Battery capacity: 500mAh

 

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-20 Business days
Canada, Europe 10-20 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of . (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://101petsupplies.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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