2, All product will pass our quality-control before ship. In case the product are damaged by transportation and verified not working after your receipt of goods, you should contact our Customer Service and give us detail problem description (video is preference). We will give you the best solutions that include but not limited within re-sending you new item or full refunding. WITHOUT contacting us in advance, WITHOUT supplying evidence in advance to verify the product damaged, if you open dispute,we will NOT be accepted your dispute,and we will submit complaint “you are malicious buyer”
We would like to see our product in use, so please send us a photo of your dog wearing our products in comment and conversations. The best pictures will be posted on our store. If your pictures are selected, we will give you one of our products for gift in your second order.
New Design Remote Dog Training & Anti Bark Collar 400M Rechargeable Dog Electric Collar Waterproof Pet Product 2019 New Arrival
The DB400 remote dog training & anti bark collar is an intuitive system in a compact design for dogs sized 15 pounds and up.The
training mode teach your dog obedience basic command, the anti bark mode make your dog stop bark automatic. This affordable unit has a waterproof collar receiver and a range of 400 meters, allowing your dog to enjoy the wettest situations at a distance of 3 football fields! With the system’s 100 levels of electrostatic plue’, vibration and standard tone, it’s ideal for reinforcing dog obedience around the house, backyard or lake.
In the box:
The size is for dog’s neck not collar length, so please measure your dog’s neck before choose the size.
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Leave a Review