Product Description:
Item Type:Pet Locator
Material:ABS,PVC
Color:Black,Green,Pink,Sky Blue
Target Audience:Dogs
Length:2.60″/6.6cm
Width:1.50″/3.8cm
Height:0.75″/1.9cm
Package Include: 1 x Pet Locator
Features:
1. Using GPS+LBS positioning, the positioning accuracy reaches within 10M, and the latest status and location of pets can be known both indoors and outdoors. Smart chip has high efficiency, high speed, strong signal, and long service life.
2. Safety fencing area can be set up. Pets in and out of the area will send reminders to you for the first time to prevent pets from being lost or stolen.
3. Real-time positioning and uploading of the latest pet information. When pets stay dormant for a long time, the device lies dormant. When pets move, the device intelligently restores and uploads real-time pet location information.
4. View the pet’s latest trajectory. If lost, look at the historical trajectory for tracking.
5. USB charging, standby time for up to 5 days, compact and convenient one-time charging for up to 5 days, solving the trouble of replacing batteries.
6. With waterproof, dust-proof and fall-proof design, daily use, rainwater or wetting will not affect the use. If soaked for a long time, please send it to repair in time.
7. Usage
7.1. 3G and 4G are not supported. Insert the 2G card with GPRS on, press the boot button for 3 seconds, the green light flickers quickly, and the device is available.
7.2. Install APP. There are applicable versions at home and abroad (two-dimensional code for scanned pictures to install APP).
7.3. Open the mobile phone software, scan the bar code adding device on the device, and set the parameter distance to use.
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of . (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://101petsupplies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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