Features:
USB charge design
Convenient USB charge design, you can charge it with smart cellphone 5V charger. The indicator light will be on when charging, the light will turn green if it’s fully charged. It takes about an hour to get the battery fully charged and can be played for up to 8 hours.
LED light
The power button is on the ball outer case. And there is a hidden switch of white light and multicolored light. You can see the light switch when open the outer case.
Automatic
Smart and active to accompany pets to play, interactive gentle, normal and active, automatic game. When the owner leaves, the ball can be jumped, rolled and moved so that they are also happy all day long when we leave.
IPX67 Waterproof
The magic Ball has undergone extensive testing to meet the IPX67 standard. Its outer casing is very strong and can be placed directly into the water. It runs smoothly and safely and can be washed with water.
Environmentally friendly, safe and reliable
The outer shell is made of silica gel, which is tough, environmentally friendly, safe and reliable. The material used in the inner layer is ABS, which has higher hardness and is more suitable for pets.
Collision sensor
The magic Ball has three modes of interaction that are gentle, normal and positive. Built-in collision sensor, can automatically jump out when encountering any obstacles.
360 degrees rolling
360 degrees automatically rolling in different directions and multicolored LED lights make the toy ball more attractive to your cats and dogs. It’ll fully spark your pets’ interest.
Specification:
Type: Pet Toy Jumping Ball
Quantity: 1 PC
Material: Silicone + ABS
Color: Green/Yellow/Blue
Working temperature: 32 °F ~ 104 °F (0 °C ~ 40 °C).
Relative temperature: 10%-90%. (non-condensing)
Power input: DC 5V
Current input: 350 Mah
Charging interface: universal USB interface
Rated voltage: DC 3.4 V – 4.2 V
Battery: lithium battery
Rated power: 3.7 V 300 Mah
Battery working time: 5 hours (continuous work, no downtime)
Size: 6.8*6.8*6.8cm/2.7*2.7*2.7”
Net Weight: 197.0g/7.0oz
Package :
1 * Pet Toy Jumping Ball
1 * USB charging cable
1 * Instruction manual
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of . (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://101petsupplies.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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